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Talk to our team at 30 Bet Casino

Instant chat support

The fastest answer. Log in so the agent can see your account straight away.

Account and payments

Pending withdrawal, a deposit that did not land or documents to upload: it is all in your account area.

New to 30Bet?

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Welcome offer

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Before you write

Whatever the question, you reach real people who know the site. Tell us what happened and we take it from there.

Identity checks

Verification protects your balance and is required before payouts. We only ask for what the licence obliges us to check.

Help us help you faster

Include the e-mail on your account and a short description of the problem. For a missing payment, add the transaction reference.

Taking a break

Support can apply limits, time-outs and self-exclusion on request. 30Bet is strictly for players aged 18+.

Escalating an issue

Not happy with a reply? Write "complaint" in the subject line to [email protected]. We confirm receipt and give a final answer as quickly as we can.

How fast we reply

We are online 24/7. Typical reply time: a few minutes on live chat.

Contact channels

You can use the chat window on any page or send an e-mail to [email protected]. Both reach the same team and share your history.

One last thing

Feedback about the site is welcome at the same address. We use it to decide what to fix next.

Send us a message

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